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Mortuary Office Specialist - Filing Assistant (Temp FT) | SCI Jobs

Job Information

SCI Shared Resources, LLC Mortuary Office Specialist - Filing Assistant (Temp FT) in Whittier, California

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Assist filing team with the completion of death certificates, burial permits, and monitoring disposition schedules to ensure filing prior to disposition of remains in accordance with county, state, federal, and company rules and regulations.

Essential Job Functions:

Must be able to perform the essential functions of the job with or without reasonable accommodations.

  • Proof death certificates prior to filing to ensure accuracy.

  • Comply with state and federal laws, and with established Company rules and regulations by ensuring that documentation to support the disposition of remains are complete, accurate, and filed.

  • Stay updated on changes to changes from Coroners’ Offices, state and county health departments, and the death care industry.

  • Must know health department procedures and filing cycle times; must know causes of death and associated codes.

  • Coordinate and monitor death record administrative activities to ensure a large volume of death records are completed with high level of accuracy and that records continuously move through our processes.

  • Provide proactive and timely service for all internal and external customers.

  • Assist with the processing of death certificate amendments

  • Work according to safety standards set by the Company, and by state and federal agencies. Report unsafe conditions to management.

  • Take first calls and take action to obtain doctor information, embalming permission, and removal authorization.

  • Participate in training and skill development opportunities to improve competency and customer service.

  • Report to work on time, work occasional overtime, and maintain standard attendance; must work rotating schedule including weekends, holidays, and hours range from 8:00 a.m. to 9:00 p.m.

Experience and Education:

  • Minimum of 3 years experience in a business environment (knowledge of Mortuary and/or Cemetery preferred)

  • High School Diploma, or GED

Special Skills

  • Communicate persuasively with co-workers, customers, government agencies, and doctor’s offices to gain cooperation; use persistence, finesse, and tact

  • Operate Electronic Death Registration System (EDRS)

  • Knowledge of heath department procedures

  • Knowledge of causes of death and medical coding

  • MS Office Software

  • CA Driver’s License

  • Keyboard at 40 wpm

  • Bilingual a plus

Physical Requirements

Incumbent must sit at a computer workstation for prolonged periods of time, stand while filing, lift weight of up to 25lbs., drive a Company vehicle, and walk in outside weather from one area to another.

Postal Code: 90601

Category (Portal Searching): Operations

Job Location: US-CA - Whittier

Req ID: Req.94041

Position Type: Full time

Who we are. What we do.

We are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V