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Pre-Arrangement Advisor Gold | SCI Jobs

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SCI Shared Resources, LLC Pre-Arrangement Advisor Gold in West Chester, Ohio

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.

JOB RESPONSIBILITIES

  • Convert Company provided leads into sales.

  • Maintain a network of customers from Company provided leads.

  • Builds and maintains a network of sources from which to identify new sales leads.

  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

  • Demonstrates the functions and utility of products or services to customers based on their needs.

  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

  • Daily use of SalesForce or applicable CRM system.

  • Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.

  • Report daily, weekly, monthly sales and appointments to Sales Manager

  • Comply with industry compliance during the entire sales process

  • Other responsibilities as assigned.

MINIMUM Requirements

Education

  • High school diploma or Equivalent

Certification/License

  • Appropriate Funeral Director License in Specific States Only

  • First 30 days of employment complete PAA Curriculum Certification Dignity University

Experience

  • 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)

  • 1-2 years of industry experience (preferred but not required)

  • 3-5 years in transferable experience

Knowledge, Skills and Abilities

  • Exceptional level of professionalism

  • Strong telephone, interpersonal and communications skills

  • High level of compassion and integrity

  • Strong “one call/visit close” ability

  • Must be able to multi task, set priorities and manage appointments

  • Experience with in-home and/or seminar based sales preferred

  • Proficient computer skills required, with experience working on a tablet preferred

  • Independent, self-reliant, and self-motivated

  • Excellent Customer Service Skills.

  • Conveys information clearly and concisely in written and spoken communication

  • Resolves problems and provides solutions to customers in a timely manner

  • Time management and organizational skills

  • Entry level Microsoft Office Suite (Word, Excel, Outlook)

  • Reliable transportation

  • Own a Cellphone

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

Work Environment

  • Work indoors and outdoors during all seasons and weather conditions

  • Limited amount of local and/or multiple location traveling

  • Traveling to customer’s homes and local Business

  • Business casual attire is required when in contact with customers.

Work Postures

  • Frequent, continuous periods of time standing

  • Sitting continuously for many hours per day

  • May required climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage

  • Move, push and pull up to 25 lbs.

  • Driving to and from appointments

Work Hours

  • This outside sales position may require varied work hours depending on customer needs.

  • Travel locally with the distance varying depending on the market.

Postal Code: 45069

Category (Portal Searching): Sales

Job Location: US-OH - West Chester