Career Site Update

We are pleased to announce that we have updated our applicant tracking system to Workday Recruiting. Returning applicants with an iCIMS profile must create a new “Candidate Home” in Workday. All current associates must apply through “My Career” on your Workday homepage. For additional information, please click on the highlighted FAQ link.

{{ pagination.total }} {{seoJobDescription}}

{{ formStatusText }}

Current Search Criteria:

Commute Options

Office Manager | SCI Jobs

Job Information

SCI Shared Resources, LLC Office Manager in Surrey, British Columbia

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manages and coordinates the operational activities of a funeral home. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

Weekly work schedule is Tuesday to Saturday

JOB RESPONSIBILITIES

Candidate must be able to work Tuesday to Saturday

Accounting Function Oversight

  • Collections of all accounts receivable

  • Verifications and payments of all accounts payable invoices

  • Controls of receipt and deposit of cash payments received

  • Maintains petty cash account and disburses the same in accordance with company policies and procedures

  • Reconciliations of all accounts

  • Cash advance checks

  • Same Day Check requests

  • Bank deposits

  • Verifies/audits cash disbursement reports

Operational Activities

  • Orders supplies for the office and completes inventory counts

  • Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

  • Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

  • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

  • Completes various funeral/cemetery reports and files accurately

  • Supports Sales as necessary requiring an understanding of JD Powers

  • Assures compliance with all Company policies and procedures to include

  • Sarbanes Oxley (SOX) audit

  • Dignity University (DU) training

  • Interment Verification Training (IVT) audits

  • Day Sales Outstanding’s (DSO) related to financial and administrative areas

  • Assists in preparing and/or overseeing all funeral/cemetery-related forms

  • Reviews time cards and administers corporate payroll policies and procedures

  • Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).

  • Ensures new associates receive new hire orientation

  • Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

  • Maintains vehicle records/licenses

  • Processes expense reports

  • Updates General Price Lists (GPLs)

  • Manages all Alarm Systems (codes, working order, etc.)

  • Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed

  • Coordinates daily activities with business unit as well as other departments

  • Trains associates in the proper administration of policies and procedures

  • Services customers by interacting with families in a professional and compassionate manner

  • Maintains and updates customer records

  • Updates company website with current obituaries and ensures obituaries are placed in newspapers

  • Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

  • Behaves in a supportive way to enrich the work environment

  • Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

  • Performs other duties as assigned

MINIMUM Requirements

Education

  • High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

  • Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

  • Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

  • Excellent communication skills both orally and in writing

  • High level of compassion, integrity, and confidentiality

  • Problem solving skills

  • Ability to multi task and set priorities

  • Detail oriented

  • Must be flexible and able to function in a face-paced environment

Work CONDITIONS

Work Environment

  • Professional Dress is required when in contact with families.

Work Postures

  • Sitting continuously for many hours per day, up to 6 hours per day

  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

  • Working beyond “standard” hours as the need arises

Postal Code: V3R 3N6

Category (Portal Searching): Operations

Job Location: CA-BC - Surrey

Req ID: Req.101210

Position Type: Full time

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.