Career Site Update
We are pleased to announce that we have updated our applicant tracking system to Workday Recruiting. Returning applicants with an iCIMS profile must create a new “Candidate Home” in Workday. All current associates must apply through “My Career” on your Workday homepage. For additional information, please click on the highlighted FAQ link.
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Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Plan and schedule resources, prepare daily schedule, and oversee the activities and resources supporting various services. Delegate work and communicate expectations, developing a high performing team that exceeds customer expectations. Resolve issues as they arise with diplomacy and tact.
RESPONSIBILITIES
Prepare the daily Services Schedule and assign staff, lunches, and breaks. Oversee assignments ensuring services are adequately staffed and begin as scheduled. Working in a dynamic environment, make assignment revisions as business needs dictate. Resolve appointment, services, and schedule conflicts communicating staff assignment revisions. Review and approve requests for time off, ensuring appropriate coverage to meet business needs.
Create tools that enhance services.
Develop and maintain processes, procedures, or job aids to increase efficiencies.
Train new hires on processes, procedures, and behaviors. Observe staff conducting responsibilities; provide constructive behavior guidance and process feedback. Escalate continuing issues to manager.
MINIMUM Requirements
Education
Experience
At least four (4) years industry operational or administrative experience supporting Funeral Services
Leadership experience preferred
Knowledge, Skills and Abilities
Professional written and verbal communication skills
Flexibility to adapt workload and priorities for self and staff in a dynamic environment
Proficient in MS Office and databases
Organized
Ability to work evenings and weekends
Postal Code: 91762
Category (Portal Searching): Operations
Job Location: US-CA - Ontario
