Career Site Update

We are pleased to announce that we have updated our applicant tracking system to Workday Recruiting. Returning applicants with an iCIMS profile must create a new “Candidate Home” in Workday. All current associates must apply through “My Career” on your Workday homepage. For additional information, please click on the highlighted FAQ link.

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MGR Care Center | SCI Jobs

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SCI Shared Resources, LLC MGR Care Center in Nashville, Tennessee

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manage the daily operations of a single Care Center location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Financial Management

  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals

  • Accountable for monitoring and achieving annual financial goals

  • Approve expenditures and invoices including overtime

Operations

  • Manage the daily activities ensuring on-time services

  • Assure the location’s operating practices comply with applicable federal and state regulations and Company policies

  • Establish location goals and priorities

  • Effectively present and communicate Company and Market strategies, values, and goals to staff

  • Manage frontline supervisor’s responsibilities, expectations, and accountabilities

  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements

  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements

  • Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

  • Develop a strong, trusting, and reliable team

  • Understand team members’ career aspirations and provide assignments to develop skills and or close gaps

  • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration

  • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations

  • Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company

  • Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent

  • Technical school diploma or Mortuary Science preferred

  • Bachelor’s degree in Mortuary Science as required by state/province law and as prescribed by each state board

Certification/License

  • Embalming license required for Manager Care Center as required by state/province law and as prescribed by each state board

Experience

  • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities

  • Minimum (2) years of experience managing people or projects

  • Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities

  • Ability to work evenings and weekends

  • Financial and business acumen

  • Proficient in MS Office suite

  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

  • Excellent customer service skills

Postal Code: 37204

Category (Portal Searching): Operations

Job Location: US-TN - Nashville

Req ID: Req.102440

Position Type: Full time

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.