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A Funeral Attendant reports to the Location Manager and is responsible for assisting with all funeral home and cremation related duties. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Attendant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Provide Support to Location Management
Preparation for funeral services including setting up and delivery of flowers, casket, urn, photos and other personal keepsakes or mementos of client families, and setting of chairs and the removal, proper care and storage of any of these items
Preparation of any documents related to services, cremations, maintenance, as directed by management
Respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
Wash and clean all funeral home vehicles and other client vehicles as required from time to time
Office duties such as operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system may be required from time to time
Run errands such as for floral delivery, picking up of supplies, documents, etc
Usher people, parking cars, and fulfilling any transportation requirements
Drive Funeral Home vehicles for services and picking up families
Ensure refreshments are available (where allowed by law)
Any other duties as directed by management
- Equivalent to high school education and completion of a diploma training program at a college or technical school specializing in funeral service or experience equivalent
- Funeral industry experience would also be a plus
Knowledge, Skills & Abilities:
Previous customer service and/or sales experience would be a definite asset
Knowledge of computers and some software would be an asset, or willingness to learn
High level of compassion and integrity
Good communication skills
Problem solving skills
Professional and team player
Work Conditions (SAMPLE SHOWN)
When considering the work environment associated with this job, the following factors may apply:
Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
Professional Dress is required when in contact with families.
When considering the work postures associated with this job, the following factors may apply:
Frequent, continuous periods of time standing, up 6 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently
When considering the physical demands associated with this job, the following factors may apply:
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
When considering the work hours associated with this job, the following factors may apply:
- Working beyond “standard” hours as the need arises
Postal Code: H3V 1E7
Category (Portal Searching): Administration and Clerical
Job Location: CA-QC - Montreal
Req ID: Req.100388
Position Type: Part time
Who we are. What we do.
We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.
The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.
"SCI” refers to Service Corporation International and its affiliates.
Equal Opportunity Employer, M/F/D/V