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Family Care Specialist | SCI Jobs

Job Information

SCI Shared Resources, LLC Family Care Specialist in Machesney Park, Illinois

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES

  • Builds at-need charts

  • Verifies at-need files before sent for verification

  • Performs blind checks

  • Follows up with memorial renderings, processes and timelines

  • Notifies families when flowers are placed

  • Sets Arrangement Continuation Appointments

  • Designs memorials

  • Serves at-need cemetery families that currently own property

  • Sets follow-up visits at the at-need arrangement conference

  • Logs information for Family Service Counselors

  • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

  • High School diploma or equivalent

Certification

  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

  • None

Knowledge, Skills & Abilities

  • Ability to communicate effectively with associates, contractor personnel and client families

  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner

  • Ability to resolve routine problems promptly and effectively

  • Ability to adapt to change in priorities

  • #SCI

Postal Code: 61115

Category (Portal Searching): Sales

Job Location: US-IL - Machesney Park

Req ID: Req.92056

Position Type: Full time

Who we are. What we do.

We are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V