SCI Shared Resources LLC Corporate - Accounting Clerk in Houston, Texas
Overview & Responsibilities
This position reports to the Accounting Supervisor and assumes a variety of responsibilities within the Contract Review team. This team is responsible for ensuring the integrity and accuracy of customer records in our point of sale system, which includes contract review, cancellations and transactional reconciliations while maintaining excellent internal and external customer service. Key accountabilities are building strong working relationships, confidently communicating (verbal and written), impeccable time management skills, analyzing data to draw conclusions and maintaining quality assurance.
Technical and Compliance
Achieve quality, accuracy and timely delivery of processes
Ensure the processes are efficient and in compliance by designed controls
Maintain process workflows and ensure documentation is current
Operate in accordance with internal and external regulations and procedures
Identify and communicate process improvement opportunities
Liaise with off-shore counterparts to ensure inquiries are answered in a timely manner
Provide Status updates regularly
Strong Internal and External Customer Focus
Strong analytical and problem solving skills with the ability to multi- task
Good communication skills
Core / Critical Competencies
Demonstrates a Commitment to Services Excellence, Trustworthiness and Integrity
Acts within and upholds the SCI Code of Conduct and Dignity Promise Standards and demonstrates corporate values
Is trusted by others; keeps commitments to others.
- Comes up with new ways to look at problems and processes in their work.
Works productively with minimal supervision; achieves work objectives in a timely manner.
Works to resolve routine problems promptly and effectively.
Is open to new and different ways to accomplish work.
Responds positively and productively to new initiatives or changes in priorities.
Conveys facts and information clearly in written and spoken communications.
Shares viewpoints and information openly and listens attentively to others’ ideas and suggestions.
Communicates in a timely and effective manner with Supervisor
Collaborate with Others
Proactively contributes to group objectives; volunteers to help others as needed.
Welcomes ideas and input from others.
Build Productive Relationships (Internal / External)
Relates to others in open and helpful manner; consistently treat others with respect.
Maintains composure in challenging situations
Requirements & Qualifications
- High school diploma
3+ years customer service, compliance, audits and regulatory examinations experience
Competent Knowledge Microsoft Office – Outlook, Access, Excel, Word, PowerPoint and SQL
Knowledge, Skills & Abilities:
Strong interpersonal skills – ability to gain confidence and cooperation of others; must be able to interact with individuals of varying levels and abilities
Strong work ethic with an ability to work in a high volume, fast-paced, frequently changing environment
Ability to work in teams across international borders
Innovative, Forward-thinking and Results Driven
When considering the work environment associated with this job, the following factors may apply:
Work indoors during all seasons and weather conditions.
Standard business dress is required.
When considering the work postures associated with this job, the following factors may apply:
- Sitting continuously for many hours per day, up to 6 hours per day.
When considering the physical demands associated with this job, the following factors may apply:
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
When considering the work hours associated with this job, the following factors may apply:
- Working beyond “standard” hours as the need arises.
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
Health benefits (medical, dental, vision, life)
401K Retirement Savings Plan with company match
Vacation and sick time
Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Job Locations US-TX-Houston
Associate Requisition ID Req.73265
# of Openings 1
Category (Portal Searching) Finance and Accounting