Career Site Update
We are pleased to announce that we have updated our applicant tracking system to Workday Recruiting. Returning applicants with an iCIMS profile must create a new “Candidate Home” in Workday. All current associates must apply through “My Career” on your Workday homepage. For additional information, please click on the highlighted FAQ link.
Estimated Travel: {{ getCommuteTime(details) }} minutes.
{{ getCustomAttribute( details.job, 'city_admin1_country')}}
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
Accountable for monitoring and achieving annual financial goals
Approve expenditures and invoices including overtime
Operations
Manage the daily activities ensuring on-time services
Assure the location’s operating practices comply with applicable federal and state regulations and Company policies
Establish location goals and priorities
Effectively present and communicate Company and Market strategies, values, and goals to staff
Manage frontline supervisor’s responsibilities, expectations, and accountabilities
Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
People Development
Develop a strong, trusting, and reliable team
Understand team members’ career aspirations and provide assignments to develop skills and or close gaps
Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
Collaborate with Human Resources and Market Leadership for recruiting and retention
Other
Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
Develop and or implement plans to improve customer satisfaction index and on-line community reviews
MINIMUM REQUIREMENTS
Education
High school diploma or equivalent
Technical diploma in Funeral Services or Mortuary Science preferred
Bachelor’s degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board
Certification/License
Experience
Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
Minimum (2) years of experience managing people or projects
Budgeting and expense control experience strongly preferred
Knowledge, Skills and Abilities
Ability to work evenings and weekends
Financial and business acumen
Proficient in MS Office suite
Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
Excellent customer service skills
Postal Code: 70737
Category (Portal Searching): Operations
Job Location: US-LA - Gonzales
Req ID: Req.92984
Position Type: Full time
Who we are. What we do.
We are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
"SCI” refers to Service Corporation International and its affiliates.
Equal Opportunity Employer, M/F/D/V
