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Records Information Specialist Sr | SCI Jobs

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SCI Shared Resources, LLC Records Information Specialist Sr in Falls Church, Virginia

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

The primary responsibilities are to perform detailed reviews of property records; reading, analyzing and interpreting contracts, legal documents and other records to establish ownership/rights of property. Compares various data to ensure all critical information is recorded. Applies proven problem-solving skills to reconcile discrepancies between multiple record sources. Acts as liaison between corporate office and location staff. Serves as example in performing high quality, heavily detailed work with accuracy and efficiency on a daily basis. Maintains professionalism when interacting with team, location staff and other organizational groups.


  • Review multiple data fields including name, address, date and other critical information for completeness and accuracy

  • Responsible for data entry of reconciled and reviewed critical information listed above and other vital statistics

  • Reconcile discrepancies between multiple record sources

  • Utilize superior attention to detail to identify variances in location records including ownership, dates and transfers

  • Physically retrieve records from various locations (vaults, shelves, file cabinets, attics, basements, etc.) to perform daily tasks

  • Assists with quality assurance and some analysis of Excel spreadsheets

  • Assist with property verification walks with location maintenance representative

  • Perform quality reviews of completed reconciliation work

  • Assists in creating and implementing improvement solutions to existing processes as well as corporate driven policies and procedures related to field operations

  • Manages workload and provides summary reports to management when necessary

  • Identifies opportunities to streamline tasks associated with daily work functions

  • Work with the other departments to ensure database updates are correct and correctly linked in system

  • Adapt to changing work requirements and environment as needed

  • Provides analytical and special project support to the off-site Project Manager

  • Assists Project Manager with analyses and Excel spreadsheet preparation

  • Assists in defining, measuring and tracking key performance indicators to drive and support the document team

  • Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines

  • Track attendance of Records Information Specialists and Document Specialists

  • Addresses the team’s day-to-day questions, troubleshooting as needed

  • Performs quality checks of Records Information Specialists’ work to identify progress and potential training needs

  • Ensures policies, procedures, processes, standards, and workflows are communicated to the Team



  • High school diploma or equivalent; Bachelor’s degree in Business, Accounting or Finance or relevant field of study preferred


  • A minimum of 4 years applicable work experience in area requiring strong attention to detail (e.g., experience auditing contracts and financial records), metric reporting and data analysis

  • Lean/6-sigma experience a plus

Knowledge, Skills & Abilities:

  • Leadership skills

  • Strong problem solving abilities

  • Intermediate Excel skills (formula creation, pivot-tables, and other intermediate functions)

  • Proficiency in Microsoft Word, PowerPoint and Outlook

  • Highly detail-oriented with a careful eye for quality control and presentation of work

  • Ability to travel 100%

  • Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints

  • Able to lead, motivate and influence team with professionalism and a strong commitment to project/departmental objectives

  • Advanced verbal and written communication skills, including the ability to create presentations and speak in front of groups

  • Knowledge of Funeral and/or Cemetery field operations preferred

  • Project management skills/experience preferred


Postal Code: 22042

Category (Portal Searching): Administration and Clerical

Job Location: US-VA - Falls Church

Req ID: Req.96708

Position Type: Full time

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.