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MGR Funeral Home | SCI Jobs

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SCI Shared Resources, LLC MGR Funeral Home in Conroe, Texas

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Financial Management

  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals

  • Accountable for monitoring and achieving annual financial goals

  • Approve expenditures and invoices including overtime

Operations

  • Manage the daily activities ensuring on-time services

  • Assure the location’s operating practices comply with applicable federal and state regulations and Company policies

  • Establish location goals and priorities

  • Effectively present and communicate Company and Market strategies, values, and goals to staff

  • Manage frontline supervisor’s responsibilities, expectations, and accountabilities

  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements

  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements

  • Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

  • Develop a strong, trusting, and reliable team

  • Understand team members’ career aspirations and provide assignments to develop skills and or close gaps

  • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration

  • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations

  • Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company

  • Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent

  • Technical diploma in Funeral Services or Mortuary Science preferred

  • Bachelor’s degree in Mortuary Science or other degree as required by state/province law and as prescribed by each state board

Certification/License

  • Funeral Director license as required by state/province law and as prescribed by each state board

Experience

  • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities

  • Minimum (2) years of experience managing people or projects

  • Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities

  • Ability to work evenings and weekends

  • Financial and business acumen

  • Proficient in MS Office suite

  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

  • Excellent customer service skills

Postal Code: 77304

Category (Portal Searching): Operations

Job Location: US-TX - Conroe