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Field Operations Support Assistant (FT) | SCI Jobs

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SCI Shared Resources, LLC Field Operations Support Assistant (FT) in Brentwood, Maryland

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

rovides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

  • Prepares death certificates, prayer cards and related documents

  • Completes required permits and or certificates

  • Prepares and processes Veteran’s Paperwork

  • Prepares marker monument placement paperwork

  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

  • Prepares and distributes daily schedules, reports, and documents

  • Receives and processes payments and contracts

  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

  • Orders office supplies

  • Oversees the processing of installation orders to grounds and maintenance departments

  • Processes accounts payable transactions

  • Assists with the preparation of obituaries

  • Assists Location Management, Sales, Family Service Counselors and payroll as needed

  • Acts as backup to Receptionist

  • Greets family members and friends

  • Communicates client family’s needs promptly and accurately to the appropriate staff member

  • Conveys a sense of concern and empathy with client family members at all times

  • Responds to customer inquiries via telephone, internet and in person

  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required

  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

  • MS Office Suite experience preferred

  • Basic mathematics skills required

  • Good verbal and written communication skills

  • Strong organizational skills and detail oriented

  • High level of compassion and integrity

  • Ability to maintain confidentiality

Compensation:

  • Salary: $18.00/hr

Benefits :

  • Medical*Dental

  • Vision

  • Flexible Spending Accounts (health care and dependent care)

  • *Health Savings Account with Company Contribution

  • Sick Leave

  • Short-Term Disability

  • Long-Term Disability*Life Insurance

  • Voluntary Accidental Death or Dismemberment Insurance

  • Dependent Life Insurance

  • SCI 401(k) Retirement Savings Plan with Company match

  • Employee Assistance Program

Postal Code: 20722

Category (Portal Searching): Administration and Clerical

Job Location: US-MD - Brentwood

Job Profile ID: F00216

Time Type: Full time

Location Name: Fort Lincoln Funeral Home & Cemetery