Career Site Update

We are pleased to announce that we have updated our applicant tracking system to Workday Recruiting. Returning applicants with an iCIMS profile must create a new “Candidate Home” in Workday. All current associates must apply through “My Career” on your Workday homepage. For additional information, please click on the highlighted FAQ link.

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Family Service Trainee | SCI Jobs

Job Information

SCI Shared Resources, LLC Family Service Trainee in Baytown, Texas

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

JOB RESPONSIBILITIES

  • Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.

  • Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends.

  • Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.

  • Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.

  • Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.

  • Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Minimum Qualifications

Education

  • High School Diploma or equivalent

Licenses

  • Ability to obtain and maintain insurance license as required by state/province

  • Current state/province issued driver’s license with an acceptable driving record

Experience

  • Sales or Customer experience preferred

  • Previous experience with Customer Relationship Management (CRM) systems preferred

Knowledge, Skills and Abilities

  • Proficient computer skills including MS office suite

  • Proficient computer skills with CRM and Social Networking Apps preferred

  • Professional demeanor and communication skills

  • Bilingual, knowledge of another language preferred

  • Professional attire required when meeting with clients or representing the company

  • Available to work evenings and weekends

Postal Code: 77521

Category (Portal Searching): Sales

Job Location: US-TX - Baytown