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As a working supervisor, manages the day-to-day Personal Care Center operations ensuring compliance with regulations, policies, procedures, and safety. Develops work schedules, delegates workload across resources.
Embalming and Preparation
Performs responsibilities of Embalmer and Cosmetologist; may have crematory responsibilities.
Maintains a clean, stocked, and compliant preparation room. Cleans soiled equipment and hazardous material spills. Ensures hazardous materials and spills are handled in accordance with the Material Data Safety Sheets. Inventories and orders supplies to ensure an adequate supply. Requests Care Center and Crematory equipment maintenance and repair; escalates equipment replacement to management.
Quality Control and Training
Inspect deceased at various preparation stages ensuring result meets the family’s expectations.
Collaborates with Learning & Development on training needs. Develops job aids to facilitate learning and procedure checklists. Executes and participates in various training activities.
Trains team on safe working environment and procedures. May retrain staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
- Oversees the day-to-day Care Center operations. Develops work schedules, delegates assignments, and communicates priorities and expectations. Ensures compliance with policies, procedures, and including embalming, transporting, removals, dispatching.
Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.
Coordinate staff work and time-off schedules ensuring appropriate coverage.
Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements.
- State specific required diploma or accreditations
- At least five (5) years of funeral home, care center and/or decedent care preparation
Knowledge, Skills & Abilities
Demonstrates a high level of skill, personal attributes and abilities required for recognition by both peers and management
Sets the standards for quality, teamwork, and productivity required for a high volume Personal Care Center
Knowledge of computers and some software including MS Office products required
Ability to work individually and as a team
Ability to prioritize and organize effectively with a keen sense to detail
High level of compassion and integrity
Effective communication, training and problem solving skills
Strong written and oral communication
Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
When not required to wear protective gear and if not in contact with families, embalmers must be dressed in a professional manner. Professional Dress is required when in contact with families. Uniforms may be required in some locations.
Frequent, continuous periods of time standing, up 8 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Kneeling, reaching and bending to move and arrange materials
Climbing stairs to access buildings frequently
Physical effort requiring manual dexterity is required
Carrying and/or lifting materials up to 100 pounds with assistance
Pushing or pulling up to 300 pounds on a wheeled table or stretcher
- Working beyond “standard” hours as the need arises
Postal Code: 93306
Category (Portal Searching): Operations
Job Location: US-CA - Bakersfield
Req ID: Req.102139
Position Type: Full time
Who we are. What we do.
We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.
The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.
"SCI” refers to Service Corporation International and its affiliates.
Equal Opportunity Employer, M/F/D/V
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.